服务条款
最近更新:2025-11-30
欢迎使用 MykeCoach。本条款是你与我们之间关于使用本平台及相关服务的法律协议。 注册或使用即表示你已阅读、理解并同意本条款及《隐私政策》。如你不同意,请勿使用本服务。
1. 适用对象与资格
你需具备完全民事行为能力方可使用本服务。未满 18 岁的未成年人应在监护人同意和指导下使用。禁止 13 岁以下儿童使用。
2. 账户注册与安全
- 注册需提供昵称,邮箱为可选项;你应保证信息真实、准确并及时更新。
- 你对账户与密码的保密负责,并对在该账户下发生的一切活动负责。
- 若发现未经授权的使用,请通过应用内「设置 → 联系支持」与我们取得联系。
- 注册时需勾选同意本《服务条款》及《隐私政策》。
3. 可接受使用政策
- 不得上传或生成违法、侵权、低俗、仇恨、骚扰、恶意或误导性内容。
- 不得对平台进行反向工程、扫描漏洞、绕过访问控制、自动化抓取或影响服务稳定性的行为。
- 不得用于作弊、代考或任何违反考试与学术诚信的目的。
- 不得冒充他人、滥用他人数据或侵犯任何第三方权利。
4. 你的内容与知识产权
- 你保留对自身内容(例如:上传文档、录音、答案、评论)的所有权。
- 你授予我们一项在全球范围内、非独占、可撤销、免版税的许可,用于提供与改进服务之必要处理(例如:生成个性化练习、评估发音、展示学习历史、故障排查与防滥用)。
- 你承诺拥有上传与处理该等内容所需的全部权利与授权,且内容不侵权。
- 除法律允许或你另行书面同意外,我们不会将可识别个人身份的数据用于对外训练通用模型。
5. AI 相关特别提示
- AI 生成内容可能存在不准确或不完整的情况,仅供学习参考,不构成专业意见或保证考试成绩。
- 口语练习与语音报告涉及对你的录音与语音特征(如音高、强度、时长等)的自动化处理,用于提供反馈与可视化。
- 请勿输入敏感个人信息(例如身份证号、医疗隐私、银行卡信息等)。
6. 费用与试用(如适用)
- 若你报名付费计划或参加免费试用(例如 7 天免费体验),具体价格、周期、是否自动续费及退款规则以结账/页面展示为准。
- 折扣或体验资格可能受地区、活动或邀请码限制。
7. 终止与暂停
如你违反本条款或出于安全/合规原因,我们可在通知后限制、暂停或终止全部或部分功能。你也可在设置中申请注销账户(在适用法律允许范围内,我们可能保留为合规留存所必需的日志记录)。
8. 免责声明
在法律允许范围内,服务按“现状”与“可用”提供;我们不对服务的持续可用性、适销性、特定用途适用性、非侵权、准确性或不间断性作出明示或暗示保证。
9. 责任限制
在法律允许范围内,对于因使用或无法使用本服务产生的间接、附带、惩罚性、特殊或后果性损害,我们不承担责任。对任何索赔,我们承担的总责任以你在引发责任的最近 12 个月内为服务实际支付的费用为上限(免费用户为零)。
10. 赔偿
如因你上传或使用的内容、或你违反本条款而使我们遭受第三方索赔,你同意在法律允许范围内为我们及关联方、员工与合作伙伴提供抗辩并赔偿相应损失(含合理律师费)。
11. 适用法律与争议解决
本条款受中华人民共和国法律(不含冲突规范)管辖。若你为消费者,强制性法律规定优先适用。因本条款产生的争议,可协商解决;协商不成,提交你所在地或我们所在地有管辖权的人民法院处理。
12. 条款变更
我们可能不时更新本条款。重要变更会在站内提示或以合理方式通知。更新后继续使用即视为同意变更版本。
13. 联系方式
你可通过应用内「设置 → 联系支持」与我们取得联系;若无法登录,可在登录页面提示渠道(例如微信)与我们联系。
Terms of Service (English)
1. Eligibility
You must have full legal capacity to use the Services. Individuals under 18 should use the Services only with parental/guardian consent and guidance. Children under 13 must not use the Services.
2. Account Registration & Security
- You register with a nickname; email is optional. You must provide accurate information and keep it up to date.
- You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.
- If you suspect unauthorized use, contact us promptly via in‑app “Settings → Support”.
- Registration requires your agreement to these Terms and to the Privacy Policy.
3. Acceptable Use Policy
- No illegal, infringing, obscene, hateful, harassing, malicious, or misleading content.
- No reverse engineering, vulnerability scanning, access‑control circumvention, automated scraping, or any activity that degrades service stability.
- No cheating (including exam misconduct) and no impersonation or infringement of third‑party rights.
4. Your Content & Intellectual Property
- You retain ownership of your content (e.g., uploaded documents, recordings, answers, comments).
- You grant us a worldwide, non‑exclusive, revocable, royalty‑free license to process such content solely as necessary to operate and improve the Services (e.g., generate personalized practice, evaluate pronunciation, display learning history, troubleshoot, and prevent abuse).
- You represent that you have all rights and permissions to upload and process such content and that it does not infringe others’ rights.
- Unless required by law or with your separate consent, we do not use personally identifiable data to train general‑purpose models for external use.
5. AI‑Specific Notices
- AI outputs may be inaccurate or incomplete and are for educational reference only; they do not constitute professional advice or guarantee exam outcomes.
- Pronunciation practice and speech reports process your recordings and derived audio features (e.g., pitch/f0, intensity, duration) to provide feedback and visualizations.
- Do not submit sensitive personal information (e.g., national ID, medical data, payment card details).
6. Fees & Trials
- If you enroll in paid plans or free trials (e.g., a 7‑day free trial), pricing, term, auto‑renewal, and refund rules are as displayed during checkout or on the relevant pages.
- Eligibility for discounts or trials may depend on region, promotions, or invite codes.
7. Suspension & Termination
We may restrict, suspend, or terminate some or all Services if you violate these Terms or for security/compliance reasons. You may request account deletion in Settings. We may retain logs or records required for legal compliance.
8. Disclaimer
The Services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, non‑infringement, accuracy, and uninterrupted availability.
9. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, punitive, special, or consequential damages arising from or related to your use of the Services. Our total aggregate liability will not exceed the fees you paid for the Services in the twelve (12) months preceding the event giving rise to liability (zero for free users).
10. Indemnification
You agree to defend, indemnify, and hold harmless us and our affiliates, employees, and partners from third‑party claims arising from your content or your breach of these Terms, to the extent permitted by law, including reasonable attorneys’ fees.
11. Governing Law & Disputes
These Terms are governed by the laws of the People’s Republic of China (without regard to conflict‑of‑laws rules). Mandatory consumer‑protection rules in your jurisdiction prevail where applicable. Disputes will be resolved amicably where possible; otherwise, they may be brought before a competent court in your or our place of domicile.
12. Changes to these Terms
We may update these Terms from time to time. Material changes will be announced in‑product or via other reasonable means. Continued use after the effective date constitutes acceptance of the updated Terms.
13. Contact
Contact us via the in‑app “Settings → Support” channel. If you cannot sign in, use the contact channel shown on the sign‑in page (e.g., WeChat) to reach us.